9forty Privacy Policy – How We Protect Malaysian Users' Information
This page clearly explains how 9forty collects, uses, stores, and protects users' personal data. We are committed to ensuring every Malaysian user's privacy is handled responsibly and transparently.
Information We Collect From You
When you register or use the 9forty platform, we collect certain types of information to keep the service running smoothly and securely. The categories of information collected include:
Full name, email address, phone number, date of birth, and the password you provide during registration. This information is used to verify your identity and protect your account from unauthorised access.
Transaction records in MYR include deposits, withdrawals, and any other financial activity on the platform. Card or bank account details are not stored directly by 9forty — we rely on certified third-party payment processors.
IP address, device type, operating system, browser type, and other technical data collected automatically. This information helps us diagnose technical issues and improve platform compatibility across the various devices used by Malaysian users.
Pages visited, games played, session duration, clicks, and navigation patterns. This data helps 9forty understand how users interact with the platform in order to improve the overall user experience.
How Your Information Is Used
9forty uses the information collected solely for legitimate purposes directly related to the platform's operations. The primary purposes for which user data is used are as follows:
- Account verification and security — Ensuring that only legitimate account owners can access the platform, detecting suspicious activity, and preventing fraud.
- Financial transaction processing — Processing deposits and withdrawals in MYR accurately and securely through supported local payment methods.
- Customer Support — Enabling the 9forty support team to effectively assist you with account, technical, or financial issues.
- Legal compliance — Complying with legal obligations and regulations applicable in Malaysia, including transaction record retention requirements.
- Platform improvements — Analysing aggregated usage data to improve the platform's design, performance, and content relevance for Malaysian users.
Cookies and Activity Tracking
9forty uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our site.
We use three categories of cookies. First, session cookies required for login authentication and security — these cannot be disabled. Second, preference cookies that save your language and display settings. Third, analytics cookies that help us understand how users engage with the platform without directly identifying any individual.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the 9forty platform.
Data Storage & Security
All 9forty user data is stored on servers protected with industry-standard SSL encryption. Access to personal data is restricted to staff who require it to carry out platform-related duties.
9forty implements appropriate technical and organisational security measures to protect data from unauthorised access, disclosure, alteration, or destruction. These include the use of firewalls, intrusion detection systems, and regular security audits.
Active user data is retained for as long as the account remains active. Once an account is closed, data will be deleted or anonymised within a set period, unless a legal obligation requires it to be kept for longer.
Sharing Information with Third Parties
9forty does not sell, rent, or disclose users' personal information to third parties for marketing purposes without your consent. However, there are limited situations where we share data with specific parties:
Transaction information is shared with certified payment providers to process MYR deposits and withdrawals. These processors are bound by strict confidentiality agreements.
9forty complies with lawful requests from Malaysian law enforcement agencies or regulatory bodies when required by law or court order.
Companies that help operate the platform's technical infrastructure, bound by strict data protection agreements and prohibited from using data for any other purpose.
Your Rights as a User
As a 9forty user, you have the following rights regarding your personal data. To exercise any of these rights, reach out to us via our support email.
You have the right to request a copy of the personal data we hold about you. We will provide that information in a readable format within a reasonable timeframe.
If your data is inaccurate or incomplete, you may request a correction. You can also update certain information directly through your account settings on the 9forty platform.
You may request the deletion of your personal data. Such requests are subject to legal obligations that require us to retain certain records for a prescribed period.
Changes to This Privacy Policy
9forty reserves the right to update this privacy policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Users will be notified of any significant changes via email or in-platform notification.
Continued use of the 9forty platform after any updates to this privacy policy take effect will be considered your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we manage your data.
How to Reach Our Team
If you have any questions, concerns, or wish to exercise your rights in relation to this privacy policy, please contact the 9forty support team.
- Support Email [email protected]
- FAQ Refer to FAQ page for immediate answers on privacy and account security.
- Related Policies See also Terms & Conditions and Responsible Gaming for a full overview of the platform's policies.
Understand Our Policy? Start Your 9forty Experience
Register or log in now to enjoy safe entertainment and Sports Betting with the Malaysian user community on 9forty.